Ticketing
Modifiable Ticket Shop
Our Modifiable Ticket Shop offers a seamless and flexible solution for all your event ticketing needs. Our platform adapts effortlessly across all screens, ensuring a smooth user experience for both organizers and attendees. For an even more personalized experience, you can host the shop on your own domain. We'll provide a free SSL certificate - sounds amazing, right?
With multiple language support, you can cater to a global audience, providing customized ticketing options in the language of your choice. Our system is built to accommodate easy content alterations, allowing you to quickly update event details, pricing, and availability as needed.
Customizable Product Categories
Whether your audience prefers mobile tickets for quick, digital access or traditional paper tickets, our platform supports both formats. You can effortlessly group products into categories for better organization and user experience, while also offering multiple variations such as different seating options, price tiers, or event access levels.
Beyond tickets, you can create product packages that bundle different offerings together-like VIP experiences, merchandise, or exclusive add-ons. You also have the flexibility to include donation options, allowing your customers to support causes or fundraisers alongside their ticket purchases.
Interactive Seating Arrangements
Your ticket buyers have the freedom to select their own seats using our interactive seating plan, just like they book tickets for a recently released movie. Whether it's a cozy cinema or a massive stadium, our platform is designed to handle venues of all sizes. With our intuitive visual editor, you can easily create custom seating charts in no time. From the dashboard, you have complete control, from assigning seats to different pricing tiers to blocking specific seats if you're selling through other channels.
Dynamic Wait List System
Imagine you're hosting a sold-out concert, and everything's going perfectly-until those last minute cancellations come in. It's frustrating to see empty seats when so many people still want to attend, right? That's where our waiting list feature comes in.
Once your event is fully booked, potential attendees can sign up for alerts if tickets become available-whether due to cancellations, expired payment deadlines, or other reasons. The first person in line gets 48 hours to make their purchase before the opportunity passes to the next in line. Prefer a more hands-on approach? No problem! You can switch to manual mode and decide who gets the next chance.
Quotas
There may be an instance when you have to allow unlimited attendees for larger venues or events where space is not a constraint. Conversely, if your event has limited seating or resources, you must set a maximum number of attendees to ensure a comfortable experience for everyone involved. It is now when you will have to implement quotas.
With quotas, you can customize the availability of tickets based on your specific needs. Ticket quotas are limits that define how many instances of each product Proevents will sell. This functionality is vital for managing your event's capacity and ensuring that you do not exceed attendance limits.
Moreover, quotas can be assigned to individual products, allowing for greater flexibility in managing ticket sales. You can establish multiple quotas for a single product to accommodate more complex scenarios. For example, you might want to limit the overall number of tickets sold across all categories while also setting specific limits for certain ticket types, such as VIP or early bird tickets.
This means you can manage both general availability and targeted sales strategies effectively. By using quotas strategically, you can not only enhance your event's organization but also ensure that all attendees have a positive experience. This level of control helps in planning better logistics, maintaining safety, and optimizing sales strategies to meet your event's unique requirements.
Promotion
Digital Voucher Arrangements
Let's say you want to reward your loyal customers with an exclusive deal for your next big event. Our ticket voucher system makes it simple to create custom discount codes that fit your needs. You can set vouchers to apply to specific products, limit their use to a certain timeframe, and choose whether the discount is a percentage off or a fixed amount. Plus, you control how many times a voucher can be used-whether it's a one-time offer or available to multiple customers.
Need to guarantee a seat for someone special? You can reserve seats or set aside ticket quotas for anyone with a voucher code, ensuring they don't miss out. You can even restrict access to premium products, like VIP passes, making them available only to invited guests. And with options to add tags and comments, tracking redeemed vouchers and evaluating their impact becomes a breeze.
Email Outreach
Imagine you're organizing a conference and want to send a personalized update to all your attendees. With our ticketing system, you can easily send emails directly to every participant. Using placeholders, you can personalize each message with the recipient's name or other specific details, making your communication feel more tailored
Beyond that, the system handles automated emails for you, like confirming ticket purchases or payment receipts. With full control over the wording of these messages, you can ensure every email reflects your event's tone and style
If you already use a newsletter platform like MailChimp or Newsletter2Go, it's even easier-just integrate it with proevents.ai. Attendees can subscribe to your newsletter during registration, helping you grow your audience effortlessly
Affiliate Tracking System
Let's say you're promoting your event through multiple channels-your website, Google Ads, and social media-and you want to know which one is driving the most ticket sales. With our integrated campaign tracking, you can create unique links for each source, allowing you to see exactly where your clicks and sales are coming from. Now, you can easily compare the performance of your event website with your Google Ads or Twitter campaigns.
Want to reward partners who help market your event? You can also use this tool to set up an affiliate program and compensate them based on the sales they generate. Plus, if you're using tools like Google Analytics or Facebook Pixel for external tracking, you can integrate those seamlessly for even deeper insights.
Reseller Management
Imagine you're organizing a local music festival and want to offer tickets not just online but through local shops as well. With proevents.ai, expanding into physical outlets is simple. You can partner with local stores to create your own reseller network, giving your customers more ways to buy tickets.
The best part? Your resellers don't need any fancy equipment-just an internet connection and a printer. Sure, you can provide them with professional ticket printers and premium paper if you want, but it's totally optional. The resellers handle payments on your behalf, and our system makes invoicing for sold tickets a breeze, ensuring smooth transactions for everyone involved.
Payment
Invoicing
With proevents.ai, invoicing for your events is streamlined and stress-free. Whether you're selling tickets online, through local outlets, or offering exclusive packages, our platform automatically generates invoices for each transaction. You can customize the invoice details to match your branding, ensuring a professional touch every time.
Want to keep track of payments across various channels? No problem. Our system consolidates all your sales into a clear, detailed report, making it easy to manage finances. Whether you're working with partners, affiliates, or resellers, we provide tools to invoice them regularly for their sales, ensuring smooth and transparent accounting on all fronts. Proevents.ai helps you stay on top of your finance game, so you can focus on what matters-your event!
Note: If you're selling products across borders within the EU, our platform supports invoices that comply with reverse charge legislation. However, keep in mind that reverse charge typically doesn't apply to event ticket sales alone.
Payment Providers
Our platform supports just about every payment method you can think of-bank transfers, direct Debit, Credit Cards, PayPal, and more
Of course, to process ticket payments, you'll need to set up an account with a payment provider or keep an eye on your bank account for direct transfers. But don't worry-our tools make managing payments as simple as possible.
Wesupport credit card processors like Stripe, and PayPal. Process of adding these processors is through a plugin. It is an easy and quick process!
Administration
Accounts & Member Permissions
Organizing an event is no small feat, and we know you can't do it all alone. That's why proevents.ai makes it easy to invite your entire team to collaborate on your ticket shop.
Within your organizer account, you can create as many teams as you need, each with multiple members. You have the flexibility to grant access to specific events or even restrict access to certain features-everyone can have just the right level of involvement.
For instance, some team members might need full editing capabilities, while others may just need read-only access. Plus, individuals can be part of multiple teams at once, making collaboration effortless and efficient.
Asynchronous Scanning
You can use multiple devices to scan tickets at various entry points, ensuring that every scan is processed in real-time and preventing any ticket from being scanned twice. However, we know that the reality of event venues can be more complex, and a reliable internet connection isn't always guaranteed.
That's why all our apps come with an in-built "asynchronous" scanning feature that allows for offline ticket scanning. In this feature, the app stores a local copy of your attendee data, checking scanned tickets against the database. Once an internet connection becomes available, the app automatically synchronizes the local data with other devices in the background, keeping everything up to date without any hassle. This way, you can confidently manage check-ins even in less-than-ideal conditions.
Reports & Statistics
Dive into the heart of your event's performance with proevents.ai's comprehensive Reports & Statistics section. This powerful feature gives you a clear view of all the essential data, allowing you to make informed decisions and optimize future events.
With just a few clicks, you can access detailed reports on ticket sales, attendance trends, and revenue streams. Want to know which ticket types sold the fastest? Or perhaps which marketing channels brought in the most attendees? Our platform breaks down the numbers, providing you with insights that matter. All this data can be extracted in formats like PDF, Excel, or CSV.
Visualize your data with customizable charts and graphs, making it easy to spot patterns and identify areas for improvement. Whether you're tracking sales by day or analyzing demographic information about your attendees, our intuitive interface lets you drill down into the specifics without any hassle.
Check-in List
Proevents.ai offers a versatile solution for checking in your attendees, tailored to fit the unique needs of your event. You can easily create multiple check-in lists to track who arrives and when giving you flexibility and control over the process. Use our digital check-in list feature for a seamless experience, or download the lists in CSV or PDF format to print them for manual check-ins or to integrate with a third-party system.
Each check-in list can be customized to correspond with specific ticket types, allowing you to manage different entry points effectively. For instance, you might scan tickets at the main entrance while using a separate list for a special event at a restaurant, ensuring that each ticket is validated only once per list
Want to gather more information about your participants? You can add customizable fields for your check-in staff to fill out during the process. Plus, you can generate and print badges or name tags directly from proevents.ai, complete with your own design.
After the event, it gets even better-you can automatically create certificates of attendance for everyone who checked in, providing a professional touch to their experience.
Box Office Ticketing
With proevents.ai, box office ticketing is smooth, efficient, and fully integrated with your online sales. Whether you're selling tickets at the door or setting up an in-person ticket counter, our platform makes it easy to manage everything in real-time.
You can sell tickets on-site using any device with an internet connection-no special hardware required. Just log in to your dashboard, and you'll have full access to seating plans, inventory, and pricing options, just like your online store. Need to print tickets? We support professional ticket printers, but you can also go paperless with digital ticket options.
Best of all, proevents.ai keeps your online and box office sales in sync, so you'll never have to worry about double bookings or overselling. Whether your customers buy ahead of time or at the last minute, everything is seamlessly tracked and accounted for.
Smart Integrations
If you're passionate about coding or want to integrate proevents.ai with other systems, you're in for a treat! Our platform offers a robust REST API that provides full read access to your data, making it easy to customize and enhance your ticketing experience. Write access is gradually rolling out and is already available for several areas of the application.
Plus, with webhooks, you'll receive real-time notifications for important events, ensuring you stay in the loop. An experimental integration with Zapier is also available, opening up even more possibilities for automation. We can't wait to see the innovative solutions you'll create with proevents.ai!